LeMultiserviceLeMultiservicePartner area

One partner, all your solutions.

LeMultiservice is a local services platform in Dakar, reachable through its mobile app and its network of touch kiosks, wherever you are.

Our business

A neighbourhood counter, put online.

LeMultiservice does the errands people used to queue for: insuring a vehicle, buying a ticket, topping up a phone, settling a power or water bill. The same work, done from a counter you reach from your phone.

We deal with the insurers, airlines, networks and billers, so the customer has one place to fill in, one payment to make and one receipt to keep.

4services at one counter
7 daysonline, no appointment
Dakarand the regions, through partners
Shopping street in Rufisque
Taxis in Dakar
01Insurance

Three questions, one quote. Your vehicle is covered before the day is out.

Coming soon
Aircraft on the tarmac
02Flights

Dakar-Paris, compared then booked in the same place.

Coming soon
Street stall in Dakar
03Airtime

Orange, Free, Expresso. The airtime leaves in under a minute.

Coming soon
Waterside neighbourhood in Senegal
04Bills

One reference, one amount, one receipt. Your bills are settled.

Coming soon
How it works

Three steps, no more.

01Pick the serviceAll four services sit on the home page. Nothing to look for, nothing to install.
02Fill in the formThree or four fields per service. No account needed to get a price.
03Pay and get the receiptPayment happens online, the receipt arrives by SMS and email.
Included

A counter, not a form to fill twice.

Every service goes through the same desk: one reference, one payment, one receipt, and a record you can come back to.

A receipt every timeEvery operation gives a receipt by SMS and email, with its reference.
Nothing to installThe site runs in the browser, on an entry-level phone as well as on a computer.
Requests you can followA quote or a bill can be found again by its number, without calling anyone.
Support in DakarA team reachable during business hours, in French and Wolof.
Reach us

Online at any hour, on the phone during the day.

The counter onlineOpen 24 hours. Airtime and bills go through straight away; quotes are answered the same day.
SupportMonday to Saturday, 8am to 8pm. In French and Wolof, by phone or WhatsApp.
Partner shopsKiosks and phone shops carry the same four services over the counter, in Dakar and the regions.
Questions

Before you start.

No, not to get a quote or a price. An account is only asked for at payment, so you can find your receipts later.

Mobile money and bank card. The method you chose appears on the receipt.

Airtime leaves in under a minute. An insurance quote is instant; the certificate follows payment.

The reference is checked before payment. If an error shows up later, support picks the case up with the receipt number.

Run the counter from your shop.

Kiosks, agencies and phone shops can serve these four services under their own name, with one account and one statement.

Street and shops in Saly